I'm Douglas. I lead teams designing AI experiences at AWS.

I'm a design leader with a background in engineering from MIT and design from Harvard. I've spent my career designing developer tools and leading the teams behind them — from serverless compute at Heroku to data and AI services at AWS. I care deeply about craft and the details that make complex software feel intuitive.

I work at the intersection of code and design. Currently, I'm the UX Design Manager for Amazon QuickSight, where my team designs AI experiences for analysts and business users. I've led teams across startups and enterprise, from founding designer to director, and I bring technical depth to leadership — I understand what my teams are building and can go deep on implementation when it matters.

I'm drawn to hard problems. Designing for power users, making agentic AI workflows feel trustworthy, and inventing interaction patterns that don't exist yet. The best digital products disappear. They let experts move at the speed of thought.